HTR
HTR Solutions
Your Local Window & Door Experts
CleanBC & FortisBC rebates available now

New windows & doors,
big rebates, zero hassle.

HTR Solutions replaces drafty windows and tired doors across Prince Rupert, Kitimat & Terrace — and helps you claim every energy rebate you qualify for.

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4.9 / 5 · 180+ local homes
Licensed & insured
Cozy BC bungalow in Prince Rupert with new windows and sliding patio door, family inside at dinner
Save on energy upgrades

You could qualify for hundreds in rebates

Energy-efficient windows and doors don't just lower your heating bills — they unlock provincial and utility rebates. We check your eligibility and file the paperwork so you don't leave money on the table.

CleanBC

CleanBC Rebates

Up to $9,500 back

Income-qualified Energy Savings Program rebates for high-efficiency windows & doors.

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FortisBC

FortisBC Rebates

Up to $2,000 back

Utility rebates for ENERGY STAR® windows & doors on FortisBC gas or electric accounts.

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PNG

PNG Residential Envelope

Up to $4,000 back

Pacific Northern Gas rebate that stacks with CleanBC on windows, doors & insulation upgrades.

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BC Hydro

BC Hydro Home Renovation Rebate

Up to $2,000 back

BC Hydro's window & door rebate for primarily electrically-heated homes — stacks with CleanBC.

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Final rebate amounts depend on your home, product selection & current program terms. We confirm exact figures during your free assessment.

Am I eligible?

Most local homeowners qualify if they're replacing original or aging windows and doors. You likely qualify if:

  • You own your home in BC
  • You're replacing existing windows or exterior doors
  • You choose ENERGY STAR® rated products
  • You're heated (gas, electric or heat pump)
Simple from start to finish

How it works

Three easy steps from first call to finished install — with us handling the rebate side for you.

01

Free in-home assessment

Tell us what you need. We visit, measure, and show you product options — no pressure, no charge.

Takes ~30–45 min
02

Custom quote + rebate check

You get a clear, itemized quote with the exact rebates you qualify for already factored in.

We file the paperwork
03

Professional installation

Our local crew installs clean and tidy, hauls away the old units, and leaves your home better than we found it.

Most jobs: 1–3 days
Proudly local

Serving Northwestern BC

We're your neighbours — not a far-off chain. We know the homes, the weather, and the rebate programs in this region.

Not sure if we reach you? Message us on WhatsApp — if you're nearby, we'll come out.

Real local results

See the difference for yourself

Slide to compare a recent before & after — then hear from homeowners across the region.

Before — old single-pane windowBefore
After — new triple-pane installAfter

Terrace bungalow — 9 windows + patio door replaced in 2 days. Drag to compare.

~32% warmer in winter

"Our 1970s windows were soaked with condensation every winter. HTR swapped all nine in two days and walked us right through the CleanBC rebate. Night-and-day difference."

SM
Sandra M.
Terrace, BC

"Honest quote, local crew, no surprises. The new patio door is gorgeous and the house already feels warmer. Couldn't recommend them more."

DR
Dave & Carol R.
Prince Rupert, BC

"They handled the rebate paperwork start to finish — I just signed. Install was tidy and they hauled the old doors away. 10/10."

PK
Priya K.
Kitimat, BC
Licensed & InsuredFully covered, WorkSafeBC
ENERGY STAR® PartnerRebate-eligible products
5-Year WorkmanshipWarranty on every install
180+ Local HomesAcross the region
Financing made easy

Flexible Payment Plans

Don't let budget hold you back — we offer 0% interest payment plans, monthly installments, and financing options to fit every household. Ask us about your options during your free quote.

See financing options
Powered by Financeit · Up to $100,000 · 0% interest available
Window Replacement · Knowledge Base

Everything homeowners ask about windows.

Straight answers on condensation, glass, frames, rebates and installation — written for coastal northwest BC.

Prince RupertKitimatTerrace

Condensation & moisture

Interior condensation is warm, humid indoor air meeting a cold glass surface — like a cold drink sweating in summer. It's a humidity-and-temperature problem, not always a window defect. Old single-pane and failed units run very cold, so they collect moisture first. Lowering indoor humidity and upgrading to warmer-surface glass both reduce it.

Inside the glass (room side): indoor humidity is too high for the glass temperature; manageable. Outside (exterior surface): usually a GOOD sign — the window insulates so well the outer glass stays cool enough to catch morning dew; harmless and temporary. Between the panes: the sealed unit has failed and moisture is trapped; this needs repair or replacement.

They greatly reduce it but can't override physics. New units with warm-edge spacers and Low-E coatings keep the interior glass much warmer, so condensation forms far less often. But a home that generates lots of moisture (cooking, showers, drying laundry indoors) with no ventilation can still see some on the coldest days. Windows plus reasonable humidity control is the real fix.

The colder it is outside, the lower indoor humidity should be. A common guideline is about 30–40% relative humidity in mild winter weather, dropping toward 25–30% in deep cold snaps. Persistent fog on good windows usually means the indoor air is too humid — a bathroom fan, range hood, or HRV usually solves it.

Two usual reasons: those windows are in higher-moisture rooms (kitchens, bathrooms, bedrooms), or they're in spots with poor air circulation — behind heavy curtains, blocked by furniture, or far from a heat register. Cold air pooling against the glass plus trapped moisture equals fog.

Mould means moisture has sat on that surface repeatedly. Clean the existing growth, then tackle the source: lower indoor humidity, improve airflow around the window, and address any cold drafty unit producing condensation. Recurring mould around windows is one of the clearest signals that aging windows should be replaced.

Usually not. Room-side condensation on a new window points to indoor humidity, not a fault, and exterior dew is a sign of good insulation. The one case that IS a defect is moisture sealed between the panes, which shouldn't happen on a new unit and would be a warranty matter.

Frost is condensation that froze because the glass surface dropped below freezing — a hallmark of single-pane or failed older windows combined with high indoor humidity. Warmer multi-pane glass rarely gets cold enough on the room side to frost, which is why upgrading usually eliminates it.

Still have a question?

Book a free in-home assessment — we'll measure, recommend the right glass package, and quote your project net of CleanBC rebates.

Free · no obligation

Get your free quote in under a minute

Tell us a little about your project. We'll confirm your rebate eligibility and book a free in-home assessment at a time that suits you.

  • Free in-home measurement & quote
  • We confirm your CleanBC & FortisBC rebates
  • Friendly local crew — no high-pressure sales
  • Most installs finished in 1–3 days
Prefer to talk? Call us+1 (778) 361-2515
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Pick the option that best fits your project.

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One trusted name, growing

The HTR Family of Companies

HTR Solutions Inc. is building a family of home-improvement brands for BC's northwest. Here's what's here today — and what's on the way.

Active
Windows & Doors

HTR Windows & Doors Solutions

Energy-efficient window & door replacement across BC's northwest — our flagship service today.

Coming Soon
Kitchen Cabinets

HTR Kitchen Solutions

Custom kitchen cabinetry and renovations — a beautiful new chapter for HTR, launching soon.

Launching soon — stay tuned
Coming Soon
Exterior Siding

HTR Siding Solutions

Durable, weather-ready exterior siding to protect and refresh your home — coming soon.

Launching soon — stay tuned
+1 (778) 361-2515